News Summary
Many users are experiencing the frustrating ‘Error 401 Not Allowed’ while attempting to purchase tickets on TicketMaster. This issue often arises at the final stages of the ticket buying process. Temporary cached files, proxy servers, and inconsistent internet connections may be causing this error. Users are encouraged to clear their cache and cookies, disable VPNs, and check their network connections. In some cases, temporary account bans can also lead to the error. By following some troubleshooting tips, users can resolve the issue and continue their ticket hunting.
TicketMaster Users Running into ‘Error 401 Not Allowed’
Have you been itching to grab tickets for that big concert or event but encountered the frustrating Error 401 Not Allowed on TicketMaster? You’re not alone—many Windows users are facing the same issue, especially after they’ve carefully selected their desired date and are ready to seal the deal. Rest assured, there are several straightforward solutions to clear up this pesky hiccup.
Understanding the Error
This error doesn’t seem to appear during the ticket search process, creating a particular annoyance when it pops up right at the finish line. For the majority of those affected, the root of the trouble often lies in some temporary cached files or cookies generated by TicketMaster during your browsing session.
Quick Fix: Clear Your Cache and Cookies
One of the quickest remedies users can try is to clear their browser cache and cookies. This simple step often resolves the issue for many ticket hopefuls. Guidance is available online showing you how to clear cache and cookies across various browsers like Google Chrome, Firefox, Edge, Internet Explorer, and Opera. Just follow the instructions, and you should be well on your way to picking up those coveted tickets.
Policies on Proxy Servers and VPNs
If you often use a proxy server or a VPN to surf the internet, you might want to think about disabling those before attempting a ticket purchase. TicketMaster has strict policies against the use of these services, which can lead to the dreaded Error 401 Not Allowed. Bumping up connectivity issues by using these services might leave you staring at that error message too long.
Network Issues Can Cause Trouble
Additionally, some users have pointed to network inconsistencies as a source of frustration. If your internet seems spotty or unpredictable, try restarting your router or modem. This could help reestablish a solid connection and grant you access to TicketMaster’s servers.
Temporary Account Bans
Every now and then, users face a temporary account ban, which also causes the 401 error message to appear. Unfortunately, this ban may require you to wait up to 24 hours for it to clear up. While waiting might not be ideal, it’s an option. If you need immediate access to tickets, you may consider creating a new account. Just remember to tread lightly when attempting to bypass such bans, as they are linked to your account, not your IP address.
What Else to Check?
If you’ve tried clearing your cache, disabling your VPN, and restarting your network devices but are still facing the issue, it might be worth checking if you have accidentally been flagged as a bot. If you’ve been refreshing pages excessively or accessing the platform from multiple devices, TicketMaster may mistakenly think you’re not a genuine user. It’s best to take it slow and steady to avoid any temporary account blocks.
Get Back to Ticket Hunting!
Ticket purchasing can be an absolute scramble, and encountering a sudden error can feel like a massive roadblock. But with a little patience and these troubleshooting tips, you should be ready to jump back into the race for those can’t-miss tickets. Whether it’s a concert, a sporting event, or the theater, don’t let this error dampen your excitement! Just remember to clear those caches, check your connections, and use your accounts wisely.
Now, go forth and enjoy smooth ticket hunting—your next great experience is just a few clicks away!
Deeper Dive: News & Info About This Topic
- Appuals: TicketMaster Error 401 Not Allowed
- Wikipedia: Ticketmaster
- Appuals: Solutions for TicketMaster 401 Issue
- Ticketmaster Support
- Google News: TicketMaster Error 401

Author: STAFF HERE LOS ANGELES WRITER
LOS ANGELES STAFF WRITER The LOS ANGELES STAFF WRITER represents the experienced team at HERELosAngeles.com, your go-to source for actionable local news and information in Los Angeles, Los Angeles County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the LA Auto Show, Hollywood Film Awards, and the Los Angeles Marathon. Our coverage extends to key organizations like the Los Angeles Area Chamber of Commerce and the Los Angeles Tourism & Convention Board, plus leading businesses in entertainment and technology that power the local economy such as Warner Bros. and SpaceX. As part of the broader HERE network, including HEREAnaheim.com, HERECostaMesa.com, HEREHuntingtonBeach.com, and HERESantaAna.com, we provide comprehensive, credible insights into Southern California's dynamic landscape.