News Summary
Verizon faced substantial service outages impacting mobile and internet customers throughout Los Angeles, attributed to vandalism causing multiple fiber line cuts. Customers reported connectivity issues, with many using WiFi calling as a workaround. The company is rushing to restore services and emphasizes the broader implications on public safety and communication reliance. Previous incidents highlight vulnerabilities in the local infrastructure as community leaders collaborate with Verizon to prevent such disruptions in the future.
Los Angeles
On Friday, Verizon experienced significant service outages affecting mobile and wireless home internet customers across Los Angeles. The disruptions were attributed to multiple fiber line cuts in the area, which the company later confirmed were due to acts of vandalism.
Customers reporting issues on various platforms indicated connectivity problems with their phones and internet services. DownDetector noted a dramatic increase in outage reports, with over 1,000 reported by 8 a.m. on Friday morning. The majority of the complaints, specifically 59%, were related to mobile phone issues. Areas notably affected by these outages included Van Nuys, North Hollywood, Santa Monica, and Woodland Hills.
In a statement, Verizon reported that their engineers were actively engaged in rectifying the issue. There are indications that some service restoration has already begun, and the company is optimistic that most services will be operational by midnight Friday. However, the cuts have caused broader implications, including disruptions to emergency communications, although this detail was not immediately verified.
Impact on the Community
Verizon emphasized that these acts of vandalism have grave consequences not only for communication systems but also for families, students, and businesses reliant on these services. The attacks pose a serious threat to public safety, and the company is collaborating with community leaders to develop strategies to prevent such incidents in the future.
Previous Incidents
This disruption is not an isolated event; earlier incidents in the Los Angeles area revealed vulnerabilities, such as severed Charter Communications cables stemming from theft attempts. This highlights ongoing concerns regarding the security of local communication infrastructure.
Customer Guidance
In light of the service disruptions, customers have been advised to utilize WiFi Calling if available, allowing them to make and receive calls and texts while the cellular network remains unreliable. Additionally, customers can check their network status through Verizon’s Check Network Status page or the Verizon Outage Map for updated information.
As Verizon works rapidly to restore service, the event serves as a reminder of the challenges within the communication infrastructure in urban settings, where acts of vandalism can lead to widespread implications for connectivity and public safety.
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Author: STAFF HERE LOS ANGELES WRITER
LOS ANGELES STAFF WRITER The LOS ANGELES STAFF WRITER represents the experienced team at HERELosAngeles.com, your go-to source for actionable local news and information in Los Angeles, Los Angeles County, and beyond, specializing in "news you can use" with coverage of product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise from years of dedicated reporting and strong community input, including local press releases and business updates, while delivering top reporting on high-value events like the Academy Awards, LA Auto Show, and Los Angeles Marathon, extending coverage to key organizations such as the Los Angeles Area Chamber of Commerce and the Los Angeles Tourism & Convention Board, plus leading businesses in entertainment and technology like Warner Bros. and SpaceX, and as part of the broader HERE network including HEREAnaheim.com , HERECostaMesa.com , HEREHuntingtonBeach.com , and HERESantaAna.com , providing comprehensive, credible insights into Southern California's dynamic landscape. HERE Anaheim HERE Beverly Hills HERE Coronado HERE Costa Mesa HERE Hollywood HERE Huntington Beach HERE Long Beach HERE Los Angeles HERE Mission Viejo HERE San Diego HERE Santa Ana
