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News Summary

A significant water main break in Novi has led to widespread school closures and a boil water advisory for several communities. The incident, involving a 42-inch transmission main, has resulted in a loss of water pressure. Crews are working to restore water supply while residents face challenges due to the outage. Non-drinkable and drinkable water has been made available at designated locations for those affected.


Novi, MI – A major water main break has caused significant disruptions in Novi and surrounding communities, leading to widespread school closures and a boil water advisory. The incident occurred on Thursday, September 25, 2025, at approximately 7:20 a.m. on 14 Mile Road, just west of M-5.

The break involved a 42-inch transmission main operated by the Great Lakes Water Authority (GLWA). As a result of the incident, city officials reported a substantial loss of water pressure, affecting households and facilities in the area. Crews from the GLWA have been actively working to isolate the damaged valves and restore the water supply, though authorities estimate that repair efforts may take several hours.

Residents near the break, such as Steven Gabel, are currently without water and are facing difficulties accessing their neighborhoods. Due to the drop in water pressure, a boil water advisory has been issued for parts of Novi, Walled Lake, Wixom, and Commerce Township. This advisory is precautionary, as the loss of pressure could lead to potential bacterial contamination in the water supply. Residents have been instructed to refrain from watering lawns and to limit non-essential water use during this time.

In light of the water main break, Novi City Hall has been closed for the day, and the Novi Public Library has also shut its doors. The Novi Community School District has canceled classes, stating that they cannot operate without running water. Additionally, St. Catherine of Siena Academy in Wixom has closed due to the ongoing water main issues.

Residents in the affected areas have reported difficulties stemming from the situation, with many expressing concerns about the duration of the outage and the quality of water available. To assist those impacted, non-drinkable water has been provided at the Department of Public Works until 9 p.m. on September 25 for toilet flushing. Drinkable water has also been made available from a well at the ITC Community Sports Park, where residents can fill their own containers until 9 p.m.

As of 2:15 p.m. on the same day, crews had successfully closed four out of seven necessary valves, continuing their efforts to isolate the break and restore service. It is important to note that once the water service is reinstated, the boil water advisory will remain in place until the water tests confirm that it is safe for consumption.

Residents are encouraged to stay informed on the developments by following updates through city websites and social media channels. The situation continues to evolve as team members work diligently to repair the water main and ensure the safety of the communities affected by this incident.

This water main break serves as a reminder of the importance of maintaining municipal infrastructure and the challenges that come with unexpected emergencies. As repairs progress, officials are committed to ensuring that residents have access to clean and safe water in the days ahead.

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